1. Website operator

This website is operated by Guangzhou Jiati Trading Co., Ltd. under the hyphond™ brand. Contact: service@hyphond.com.

For purchases, also read Terms & Conditions.

2. Acceptable use

Use the website lawfully. Do not attempt unauthorized access, interfere with security, upload malicious code, impersonate another person, submit fraudulent orders or use the site to infringe the rights of others.

3. Website content & intellectual property

The site includes brand elements, images, product descriptions and layouts protected by applicable intellectual property law. You may browse and use information for personal shopping. Reproduction, redistribution or commercial exploitation requires permission from the relevant rights holder unless otherwise permitted by law.

4. Information & availability

We aim to keep website information accurate and useful, but errors and technical interruptions can occur. Product availability may change. If an error affects an order, we will contact you and handle it under our purchase terms and applicable law.

5. Information you submit

Provide information you are entitled to share and avoid sending unlawful or infringing material. When contacting support, send only information relevant to your request. Personal information is handled as described in our Privacy Policy.

6. Third-party services & links

Checkout, delivery and other services may involve independent providers. External links may lead to sites outside our control. Review the relevant provider’s terms and privacy information when using their services. This does not limit our own legal responsibilities.

7. Access & responsibility

We may take reasonable steps to protect the website and restrict activity that violates these terms. Nothing in these terms limits liability, rights or remedies that cannot lawfully be limited.

8. Updates & contact

We may revise these website-use terms as the site develops. Changes apply prospectively and do not remove accrued rights. For questions about use of the site, contact us.

Email: service@hyphond.com
Phone: +86 17896477425
Business address: Room 301, No. 7, 1st Lane, Shipai Haoju Street, Tianhe District, Guangzhou