HYPHOND™ · THE SUNLIT WEAVE COLLECTION
Let’s make room for your questions.
Product measurements, order updates or help with a return — here is how to reach hyphond™.
Email us
For an existing order, include your order number and the email address used at checkout. For product questions, include the product name.
Call & support hours
Monday–Friday
08:00–17:00 China Standard Time (UTC+8)
Excluding public holidays.
Business information
Company: Guangzhou Jiati Trading Co., Ltd.
Owner: Zhang Hongjie
Address: Room 301, No. 7, 1st Lane, Shipai Haoju Street, Tianhe District, Guangzhou
This is our business contact address. Please contact us for return instructions before sending a parcel; the return destination may differ.
Help us find the right answer
Tell us what you need help with and attach clear photographs when reporting an incorrect or damaged item. Do not send full payment card details, passwords or identification documents unless a secure, necessary process has been explained to you.
Looking for a quick answer? Read our FAQ, shipping information or return and refund policy.
hyphond™ is owned and operated by Guangzhou Jiati Trading Co., Ltd.